What You Will Find in Our FAQ
We put this FAQ together based on the real queries that come through our support channel every week. Most questions fall into a few clear categories: getting your account open, funding it with a local wallet like bKash or Nagad, understanding how withdrawals are processed, and knowing where to go when something needs fixing. Each answer here is written to match the
actual steps inside the platform — not generic copy. For deposits, the process involves opening your bKash, Nagad or Rocket app, sending to the account number shown on the deposit screen, and confirming with your PIN. For withdrawals, your account wallet must be verified before a transfer is released. If a question you have is not covered here, our support team can
pick it up directly. Availability of all services depends on your local law and eligible regions.
- bKash
- Nagad
- Rocket